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Winactie Italië
Payment
Account
Promotions
Delivery
Ordering
Product and quality
General
App
Lunch
Loyalty program

Winactie Italië

Ik heb geen kassabon / unieke code gehad
Mijn code werkt niet
Wat moet ik doen voor deelname?
Waar gaat de trip heen?
Wanneer is de trip?
Moet ik 18 zijn?
Mag ik vaker meedoen?
Overige vragen?

Payment

How can I pay for my order?
My online payment failed
What are the transaction fees when paying online?
What happens to my online payment if I cancel my order?

Account

How can I create an account?
Password forgotten
What are the benefits of having an account?
Do I need to create an account to order?
How can I delete my account?
How do I change my details?

Promotions

My coupon code is not working
How can I win free pizza for a year?
How do I get free gold membership?
Wat zijn de Double Dough Dagen?

Delivery

What is the delivery time of my order?
What is the delivery charge for my order?
Where can I pick up my order
My pizza was delivered late, now what?

Ordering

How do I place an order?
I want to change/cancel my order
How will my order be confirmed?
I did not receive a confirmation email
I want to order but there is no store near me

Product and quality

What should I do if I have a complaint or tip?
Where can I find the allergen information?
Are there any vegan pizzas?
Can I order the promotional pizza with member discount?
What are the ingredients of the vegan cheese?
Can you also order the vegan pizza gluten-free?
Are the pizzas gluten-free?
What are the ingredients of the gluten-free base?
Is there animal rennet in the cheese?
Can I order an promotional pizza on other bases?
Why does New York Pizza have Halal products?
Does New York Pizza also have lactose-free ice cream?
What is the Double Tasty pizza?

General

What are PizzaPoints?
How does New York Pizza handle cookies?
I placed an order and did not receive any Pizza Points
How can I use coupons?
My order with Pizza Points failed, but my Pizza Points were debited
What are base surcharges?
What is the difference between a Slice store and a Delivery store?
In what ways can I reach New York Pizza?
Is there a NYP store near me?
Can I buy a New York Pizza gift card?

App

Does New York Pizza have an app?
What are the benefits of the app?
I can't change my address in the app
I can't add a unique code in the app
I do not receive push notifications when the delivery driver is on his way

Lunch

Is New York Pizza open every day from noon?
Does the gold member discount also apply between noon and 4 pm?

Loyalty program

What is Pizza Points savings?
My VIP card no longer works
How do I log in?
I don't get a discount on my sidedish/dessert/drink/whole order
Where can I find the Pizza Points savings program?
Does New York PizzaPoints savings also work in the app?
Where can I see which deals apply to me?
What do I get the 25% discount on?
How can I pay for a product with Pizza Points?
I can't order sizes other than 25cm NY Style with Pizza Points
How can I claim a deal?
How can I see how many Pizza Points I have?
Why do I need to allow all opt-in/ consent options?
I don't want to turn on all opt ins/not receive emails from you/not give consent
I placed an order and did not receive any Pizza Points
My order has been canceled but my Pizza Points have been debited

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